See Your Facility in 3D.
Jagger draws your property the way it really sits: the buildings, gates, fences, lights and cameras. Turn it to any angle, switch to night to see where your lights reach, and check what each camera can see.
Recorded in Jagger’s 3D map. Sample facility.
What Jagger Does.
Six parts of running a facility, each shown on the screen your staff will use. Everything else Jagger handles is listed below them.
Rentals & Leasing.
Reserve the unit, sign the lease, move them in.
A reservation holds the exact unit a renter wants. When they arrive, the move-in starts from that reservation, fills in the lease from your template and collects their signature.
- Hold a Specific Unit
- Reserve the unit a caller wants and save their details for move-in day.
- Guided Move-In
- Work through the customer, unit, documents and payment in order. If you keep an iPad at the counter, renters can sign the lease on it.
- After Move-In
- Schedule rate changes and keep every signed document on the customer’s record.
Billing & Payments.
Rent billed on schedule, prorated from move-in.
The first month is prorated from the move-in date. After that, invoices go out on your billing schedule, and renters on autopay are charged automatically.
- Prorated First Month
- The first charge covers only the days left in the billing period.
- Recurring Invoices and Autopay
- Invoices are created every cycle, and renters who enrolled in autopay are charged without anyone at the desk.
- Counter Payments
- Take payments at the counter and balance the drawer at the end of the day. A receipt printer and cash drawer are optional, and connect through the Hardware Connector desktop app.
Facility Map.
Every unit, where it actually sits.
A map of your property drawn to match the real buildings, with every unit colored by its status. Click a unit to see who rents it, what they pay and what they owe.
- Find an Open Unit
- Spot available units on the layout while the renter is still at the counter.
- 2D or 3D
- Switch between a flat site plan and a 3D view of the buildings.
- Cameras and Lighting
- Place cameras and lights on the map and see what each camera covers.
Gate Access & Locks.
Gate codes that follow the lease.
Each renter’s gate code is linked to their lease. Overrides are logged with the name of the person who made them, and facility locks are tracked by serial number.
- Codes Linked to the Lease
- See whose code is whose, and which rental it belongs to.
- Manual Overrides
- Change a code when you need to. The change is logged with who made it.
- Lock Inventory
- Track serial-numbered facility locks: which are on the shelf and which are on a unit.
Collections.
Past-due accounts, sorted by how late they are.
Late fees and notices follow the rules you set. Staff see each past-due account with its balance and rental, and the walk list shows which units need an overlock.
- Grouped by Days Late
- Accounts are grouped by how many days past due they are, with the balance and rental behind each one.
- Your Rules
- Late fees and notices follow the schedule you set. You are still responsible for meeting your state’s requirements.
- Overlock Walk List
- A list of the units due for an overlock, to take out on the lot.
Reporting.
Occupancy, revenue and what you’re owed.
The dashboard shows occupancy, revenue and recent activity. Behind it are reports for the rent roll, receivables aging, the transaction ledger and more.
- Dashboard
- Occupancy, revenue, recent activity and your goals on one screen.
- Aging and the Ledger
- Every open invoice aged by its due date, and every payment, credit and refund in date order.
- Exports and Scheduled Reports
- Download a report, or have it emailed to you on a schedule.
The Full Feature List.
Front Desk
- Retail SalesSell locks, boxes and supplies on the same receipt as the rent.
- Cash Drawer CountCount the drawer and reconcile it at the end of the day.
- Receipt LookupFind any receipt by number, or scan its barcode with a phone or iPad camera.
Optional Hardware
Use what you already have. None of it is required. Receipt printers and cash drawers connect through the Jagger Hardware Connector, a desktop app for Mac you download onto your front-desk computer.
- Receipt PrintersPrint receipts on a thermal receipt printer, connected through the Hardware Connector app.
- Cash DrawersOpen a cash drawer plugged into your receipt printer, also through the Hardware Connector app.
- License ScannersScan a driver’s license to fill in a new customer’s details, if you have a scanner.
- Handheld Barcode ScannersScan products at the register and pull up receipts with a USB or Bluetooth scanner. No extra software needed.
- iPadsPair an iPad with your facility so renters can sign their lease at the counter.
Customers & Messaging
- Renter PortalRenters pay rent, turn on autopay, see their gate code and download documents.
- Maintenance RequestsRenters report a problem with their unit from the portal.
- Email and Text MessagesMessage a renter from their customer record.
- Shared InboxReplies from renters land in one inbox the whole team can work from.
- Automatic MessagesSend a message when something happens, like a move-in or a missed payment.
- Message TemplatesSave the messages you send most often.
- Duplicate CustomersFind customer records entered twice and merge them.
- Custom FieldsAsk for what your facility needs, like a vehicle on file or a referral source.
Reservations & Leads
- Lead PipelineFollow callers and inquiries from first contact to move-in.
- Unit WaitlistKeep a list of people waiting for a size that’s full.
- Website InquiriesMessages from your facility website’s contact form arrive as leads.
Units & Pricing
- Unit TypesGroup units by size and type, and see how many of each are open.
- Rate IncreasesSchedule rent increases for existing renters ahead of time.
- PromotionsSet up move-in specials and apply them to a rental.
- Insurance PlansOffer coverage plans to renters at move-in.
- AmenitiesMark units with features like climate control, and filter by them.
Payments
- Card PaymentsRenters’ card payments go to your own Stripe account.
- Invoices and ChargesSee every invoice and one-off charge on the account.
- RefundsRefund a payment from the transaction it came from.
- Failed PaymentsSee declined autopay charges and follow up on them.
- Late Fee RulesSet the amount and timing of late fees for each facility.
- Sales Tax ReportTax collected by jurisdiction and period, ready for your filing.
Liens & Auctions
- Delinquency StagesMove past-due accounts through the stages you set.
- Lien NoticesPrepare lien notices from your own templates.
- Regulatory NoticesKeep the notices your state requires with the account they were sent to.
- LockoutsTrack which units are overlocked and when each lock came off.
- AuctionsPlan auction events, register buyers and record what each unit sold for.
Documents
- Lease TemplatesWrite leases in your own wording and approve them before use.
- Document TemplatesLetters and notices filled in from the customer record.
- Print PacksPrint the set of documents a move-in needs in one go.
- Document StorageEvery signed lease and document stays with the renter’s record.
Facility Operations
- TasksGive staff a shared queue of the work that needs doing.
- Work OrdersLog repairs against the unit they belong to and see them through.
- Map EditorDraw your buildings and units to match the property.
- Multiple FacilitiesRun each of your sites from one account.
More Reports
- Rent RollEvery rented unit with its renter, rate and balance.
- Occupancy HistoryHow occupancy has moved over time.
- Delinquency TrendWhether past-due balances are growing or shrinking.
- Daily CloseThe day’s payments and drawer activity in one place.
- Employee ActivityWhat each staff member did and when.
- Rate VarianceRenters paying less than the unit’s current rate, and what the gap is worth.
Team & Security
- Roles and PermissionsGive owners, managers and staff the access their job needs.
- Access per SiteEach person only sees the facilities they’re assigned to.
- ApprovalsDiscounts and waived fees go to a manager to approve.
- Audit LogSee who changed what, and when.
- Two-Step Sign-InProtect staff accounts with a code from an authenticator app.
Website & Setup
- Facility WebsitePublish a website for your facility with your photos and unit prices.
- Data ImportBring your units and renters over from your current software.
No features match that search. Try portal, auction or receipt.
Start With Early Access.
We’re letting operators in a few at a time. Tell us how many facilities you run, and we’ll email you an invitation when there’s room.
- Request AccessYour email and how many facilities you run. It takes a minute.
- Get Your InvitationWhen there’s room, we email you a link to create your account.
- Set Up Your FacilityAdd your units, rates and lease, then start renting.